policies
created: may 25, 2025
last updated: october 10, 2025
Nikki Bos doing business as Nalite ("I", "we", "Nalite", "they" etc) owns and operates this site (nalite.store) and any other services provided by Nalite, including, but not limiting to, it's social media pages, e-mails.
Any new features or tools added to the store shall also be subject to the Terms of Service. The Terms of Service are subject to change; Nalite is allowed to change them at any time where Nalite sees fit or in order to comply with Dutch legislation, the country from which Nalite operates.
Nalite offers physical goods (i.e crystals, incense), intuitive readings and other services as tools. It must be noted that Nalite and it's services are never and do not claim to be a substitution for mental and/or physical advice by professionals. Nalite and it's staff are not medical experts nor do they pose as such. Recommendations/opinions offered are never a replacement for medical or psychological diagnosis or advice, this should never be misconstrued.
By continuing to access this site you agree to our terms and conditions, if not cease use of this site and our services immediately.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, province or state of residence. Nalite may refuse service upon finding out you've bought our services while underage, or even prohibit you from our platforms.
You may not use, redistribute our content, including but not limited to: images, graphics, audio files videos, photographs, products or training materials. You may not pose them as your own.
Our site contains services created by Nikki as well as services provided by third parties. Nalite is not liable for any third-party content as there may be errors with their content. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy. We kindly ask you to inform us if persistent errors arise as it pertains to URLs, however Nalite is not responsible for or in control of the content on any linked site.
Nalite is not responsible if information made available on this site is incomplete. While we pride ourselves on our research, inclusivity and thoughtfulness materials on this site are provided exclusively as tools, and should not be relied upon or used as the sole basis for decision making, especially without looking to other sources of information, such as consulting professionals. Any reliance on the material on this site is at your own risk.
If you have previously been prohibited from our services, you are not entitled to gaining renewed access.
2. Products and services
All prices quoted by Nalite are inclusive of VAT and other government levies as it pertains to the ruling governmental law: the Dutch government, unless expressly stated otherwise. We are not responsible for any costums/border tax that may arise through third-parties post check-out on Nalite's site.
Prices and discounts for our products are subject to change without notice. Considering the intuitive nature of Nalite's line of work, we reserve the right to modify or discontinue a service (or any part or content thereof) without notice at any time. While we aim to give notice, Nalite shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any service or discount.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
Invoices are sent exclusively per e-mail to reduce waste.
3. Privacy
All of the information that we collect from you, such as your e-mail address and related personal information is subject to our privacy policy. Nalite's privacy policy is a part of these terms and conditions. Please see our full privacy policy to learn more about how we collect, use and disclose your data and your consent to such collection, use, and disclosure here:
4. Return and Refunds
Given the nature of different kinds of orders, separate terms apply.
Return & refunds
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physical parcels
If within 14 days of receiving your parcel you're not satisfied with your order you may request a return/refund if you include the entire order, in the same condition you received the items in and unused.
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online items
For online readings we do not accept refunds, though, if you e-mail us we can reschedule or reimburse you through store credit. Please take a grounding breath before placing a session.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers or distributors. Or to us are suspicious/spam-like orders. We may attempt to contact you through the provided e-mail at the time your purchase was made prior to terminating your order however we are not required to.
Gifted/sponsored sessions can only be rescheduled.
5. Loyalty Program
Nalite's loyalty program ("points system", "magic points" "magic members" etc.) is a free for all, opt-in programme designed with the intention to give back to you, the consumer, as much as Nalite can.
Loyalty Details
Age of Majority
Membership in the Program is available to any individual who is at least the age of majority in their country of residence and provides valid and accurate personal information when enrolling. Once enrolled into the Loyalty Program, you will enter at "Ace of Cups" status level and are entitled to the rewards and benefits of membership as set out herein or in promotional materials. These rewards and benefits are subject to change where Nalite sees fit, while remaining the intent to give back to you, the consumer.
Expiration Rules
Magic Members must maintain an active Program membership to earn and redeem points. Points have no monetary value and they will not expire if you make at least one purchase every 12 months. Points may expire after 12 months if you do not make any purchase in the 12 months after earning them. If you opt out of the Program, you will no longer earn points or be able to redeem points and you will forfeit your unused and unexpired points. Deletion of points is final and cannot be reversed. To cancel a Program membership, please e-mail Customer Service.
Tiers & Perks
The tier level of your membership is based on the points earned. If you are a new member, or do not have sufficient points to qualify you to the second membership tier level, your membership tier level will start at the first tier. If you reach the second tier during a Membership Year you will stay at the second membership tier level during the rest of the Membership Year and the following Membership Year. If you during the Membership Year do not accumulate sufficient points to qualify you to the second membership tier level, you will return to the first tier for the following Membership Year. And so forth for all tiers.
Usage
You can only use one voucher at any one time when making a purchase, and it cannot be combined with any other vouchers or discount codes or be applied to discounted items. The voucher will only apply to the product price and will not apply to any delivery costs. With the exception of "Free Delivery", as the title explains.
Essential Loyalty
You consent to the collection, use, and disclosure of your personal data by Essential Loyalty, the Company of which Nalite uses their Loyalty Program; Participating Properties and Partner Programs, and their authorized third-party agents and licensees in accordance with Essential Loyalty's Privacy Statement.
Suspension
We reserve the right to cancel or suspend your participation in the Program or any Rewards earned and not yet used in the event of fraud, abuse of rewards privileges, violation of these Program Terms and Conditions, or at our discretion.
Refunds
Points will not be refunded after they're spent wrongfully. You do not receive points for shipping costs.
By opting in to Nalite's Loyalty program you consent and conform to all the before mentioned Loyalty Program Terms.
6.. Governing Law
These Terms & Conditions, policies and any separate agreements whereby Nalite provides you a service, shall be governed by and construed in accordance with the laws of the Netherlands.
7. Entire Agreement
You can review the most current version of our Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions. While we aim to give notice, Nalite shall not be liable to you or to any third-party for any misundersandings. It is your responsibility to check our website periodically for changes. Your continued use of Nalite's site and platforms means you copy to and agree with your Terms and Conditions